FAQ

Frequently Asked Questions .

1. What is Minoxidil.care?
Minoxidil.care is an online store offering high-quality hair care products from the US, UK, Korea, Canada, and India, specially catering to Bangladeshi customers.

2. What products do you sell?
We offer a wide range of hair care products, including shampoos, serums, oils, conditioners, and treatments like minoxidil for hair health.

3. How can I place an order?
To place an order:
1. Browse our website and add products to your cart.
2. Proceed to checkout and provide your shipping details.
3. Complete your payment, and we’ll handle the rest!

4. Do you deliver all over Bangladesh?
Yes, we deliver to all regions in Bangladesh. Delivery times may vary depending on your location.

5. How can I pay for my order?
We accept a variety of payment methods, including mobile banking (e.g., bKash, Nagad) and other secure online payment options.

6. Can I return or exchange a product?
We accept returns and exchanges only if:
– The product is damaged, expired, broken, or incorrect upon delivery.
For more details, check out our Return, Refund, and Exchange Policy

7. How long does it take to process a refund?
If your return is approved, we process refunds within 3 to 5 working days

8. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email or SMS so you can monitor its progress.

9. What should I do if I receive a damaged or incorrect product?
Contact us within 48 hoursof delivery. Provide your order number and photos of the product to help us resolve the issue quickly.

10. Do you offer customer support?
Yes! Our customer support team is here to help. You can reach us at:
Email: support@minoxidil.care
Phone:+8801575050037

11. Are your products authentic?
Yes, we source all our products directly from trusted suppliers, ensuring authenticity and quality.

12. Can I cancel my order?
You can cancel your order before it is shipped. Once the order is dispatched, cancellations are not possible.

13. Do you offer discounts or promotions?
Yes, we regularly offer special discounts and promotions. Sign up on our website to stay updated and receive exclusive coupon codes.

14. Do you provide any hair care advice?
While we don’t offer personalized advice, our blog and product descriptions include helpful tips for using our products effectively.

15. How do I contact you for further assistance?
You can reach us via email at support@minoxidil.care or call us at +8801575050037 We’re here to help!

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Let me know if you’d like any more questions or specific details added!