At Minoxidil.care, we strive to provide you with high-quality hair care products. However, if something goes wrong, here’s how we handle returns, refunds, and exchanges:
Returns
We accept returns only if:
The product is damaged, expired, or broken upon delivery.
You received the wrong product or size.
We do not accept returns for any other reasons.
Exchanges
We offer exchanges in the following cases:
The product is damaged, expired, or broken upon delivery.
You received the wrong product or size.
Exchanges are not available for any other reasons.
Refunds
If your return is approved, we will process your refund within 3 to 5 working days. Refunds will be issued to your original payment method.
How to Request a Return or Exchange
To initiate a return or exchange, contact us within 48 hours of receiving your order. Please provide:
Your order number.
Photos of the product showing the issue.
Important Notes
All products must be returned in their original packaging.
We reserve the right to reject a return or exchange if the claim doesn’t meet our criteria.