1. Order Processing Time
All orders are typically processed within 1–2 business days. Processing time may vary based on stock availability and order volume.
2. Estimated Delivery Time
- Inside Dhaka: Delivery usually takes 1–2 business days.
- Outside Dhaka: Typically 2–4 business days.
- Remote or rural areas may take up to 5 business days.
3. Shipping Charges
Location | Delivery Fee |
---|
Inside Dhaka | ৳60 |
Outside Dhaka | ৳80–100 (weight/distance dependent) |
Note: Orders over ৳1000 qualify for free delivery within Dhaka. Additional charges may apply for bulky or heavy items.
4. Order Tracking
After shipment, you’ll receive a tracking number via SMS or email, so you can monitor your order’s progress in real time.
5. Returns & Exchanges
If your product is received damaged, please contact our support team within 24 hours for assistance with replacements or refunds.
6. International Shipping
Currently, we only ship within Bangladesh. We may introduce international shipping in the future.
7. Customer Support
If you have any shipping-related questions, please contact us at: